lodigame Terms &
Conditions

By accessing, registering on, or using any part of the lodigame platform available at lodigame.app, you ("the Player," "you," or "your") agree to be legally bound by these Terms and Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree with any part of these Terms, you must immediately cease using the lodigame platform and close your account if one has already been created. Continued use of lodigame following any update to these Terms constitutes your acceptance of the revised agreement.

To register and use lodigame, you must satisfy all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

• You must be at least 21 years of age, as required under Philippine gaming regulations enforced by PAGCOR.
• You must be a natural person with full legal capacity to enter into binding contracts under Philippine law.
• You must not be a resident of, or accessing lodigame from, any jurisdiction where online gambling is prohibited by applicable law.
• You must not be a current employee, contractor, director, officer, or immediate family member of lodigame or any of its affiliated entities.
• You must not have been previously excluded, suspended, or banned from lodigame or any other PAGCOR-regulated gaming platform.
• You must not be registered on any self-exclusion list maintained by PAGCOR or any recognized responsible gaming authority.

lodigame reserves the right to request documentary proof of age and identity at any time. Failure to provide satisfactory verification documents within the timeframe specified by lodigame may result in account suspension and withholding of pending withdrawals pending resolution.

To access real-money games and services on lodigame, you must create a registered account. During registration, you agree to provide accurate, current, and complete information, including your full legal name, date of birth, valid Philippine mobile number, and a valid email address.

One Account Policy: Each player is permitted to maintain only one active lodigame account. Creating multiple accounts — whether under the same or different personal details, mobile numbers, devices, or IP addresses — is strictly prohibited and constitutes a material breach of these Terms.

Account Security: You are solely responsible for maintaining the confidentiality of your lodigame username and password. You must not share your login credentials with any third party. lodigame will not be held liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.

You agree to notify lodigame immediately if you suspect any unauthorized use of your account or any other security breach. lodigame reserves the right to suspend any account where suspicious activity is detected, pending investigation.

KYC Verification: lodigame is required to conduct Know Your Customer (KYC) verification in compliance with Philippine anti-money laundering regulations. You may be required to submit a government-issued ID (such as a Philippine passport, SSS ID, PhilHealth ID, or driver's license), proof of address, and proof of payment method ownership before withdrawals are processed.

lodigame supports deposits and withdrawals in Philippine Peso (₱) through the following payment channels: GCash, PayMaya, BDO, BPI, and Metrobank. Additional payment methods may be made available from time to time at lodigame's discretion.

Deposits: All deposits are processed in real time where technically possible. Minimum and maximum deposit limits apply per transaction and per day, as displayed in your lodigame account dashboard. lodigame does not charge fees on standard deposits, though your payment provider may apply their own transaction charges.

Withdrawals: Withdrawal requests are subject to identity verification and compliance review. lodigame aims to process GCash and PayMaya withdrawals within the same business day and bank transfers (BDO, BPI, Metrobank) within one to three banking days. Processing times may be extended during periods of high volume or where additional verification is required.

• Withdrawals will only be processed to a payment method registered in the same name as the lodigame account.
• lodigame reserves the right to request additional documentation before processing any withdrawal.
• Withdrawals of bonus-derived winnings are subject to applicable wagering requirements being met in full.
• lodigame reserves the right to withhold withdrawals pending investigation of suspected fraud, money laundering, or Terms violations.

lodigame offers various bonuses and promotional offers to eligible players from time to time. All bonuses are subject to specific terms, including wagering requirements, minimum deposit thresholds, eligible games, time limits, and maximum withdrawal caps, which will be clearly stated in the relevant promotion details.

Wagering Requirements: Unless otherwise stated, bonus funds must be wagered a specified number of times before any associated winnings can be withdrawn. The applicable wagering multiplier will be stated in the promotion terms. Failure to meet wagering requirements within the specified period will result in the bonus and any associated winnings being forfeited.

Bonus Abuse: lodigame employs automated and manual systems to detect bonus abuse. The following behaviors constitute bonus abuse and will result in bonus cancellation, account suspension, and forfeiture of associated winnings:

• Creating multiple accounts to claim the same bonus more than once.
• Coordinating with other players to exploit bonus terms through matched betting or arbitrage strategies.
• Providing false information to qualify for a promotion.
• Using bonus funds in a manner inconsistent with the stated eligible games or bet types.

lodigame reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Players who have already opted into a promotion will be notified of material changes where reasonably practicable.

All games available on lodigame are governed by individual game rules, which are accessible within each game interface. In the event of any conflict between these Terms and specific game rules, the specific game rules shall prevail with respect to that game.

Game Outcomes: All game outcomes on lodigame are determined by certified Random Number Generator (RNG) technology or, in the case of live dealer games, by real-time physical game events conducted by trained dealers. lodigame does not manipulate game outcomes in any way.

Technical Malfunctions: In the event of a technical malfunction, system error, or connectivity failure during a game round, lodigame reserves the right to void the affected round and return the wager to the player's account. lodigame will not be liable for any losses arising from technical issues beyond its reasonable control, including internet connectivity problems on the player's end.

Disputed Results: If you believe a game result is incorrect, you must raise a dispute with lodigame customer support within 72 hours of the disputed event. Disputes raised after this period may not be investigated. lodigame's decision on disputed game results, following review of server-side logs, shall be final and binding.

The following conduct is strictly prohibited on the lodigame platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent ban, forfeiture of account balance, and referral to relevant law enforcement or regulatory authorities:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with lodigame games or systems without express written authorization.
• Attempting to hack, reverse-engineer, decompile, or otherwise tamper with lodigame's software, servers, or security systems.
• Engaging in any form of collusion, chip dumping, or coordinated play designed to gain an unfair advantage.
• Using lodigame for any money laundering, terrorist financing, or other illegal financial activity.
• Providing false, misleading, or fraudulent information during registration, KYC verification, or any other interaction with lodigame.
• Accessing lodigame from a jurisdiction where online gambling is prohibited, using VPNs or proxy services to circumvent geographic restrictions.
• Harassing, threatening, or abusing lodigame staff, support agents, or other players through any communication channel.
• Exploiting software bugs or errors to gain an unfair advantage. Any such bugs must be reported to lodigame support immediately.

All content on the lodigame platform — including but not limited to the lodigame brand name, logo, website design, graphics, game interfaces, software, text, and promotional materials — is the exclusive intellectual property of lodigame or its licensed content providers and is protected under applicable Philippine and international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the lodigame platform solely for your personal, non-commercial entertainment purposes. This license does not permit you to:

• Copy, reproduce, distribute, or publicly display any lodigame content without prior written consent.
• Use the lodigame name, logo, or branding in any manner that implies endorsement or affiliation without authorization.
• Create derivative works based on lodigame's proprietary content or software.
• Scrape, crawl, or systematically extract data from the lodigame platform.

Any unauthorized use of lodigame's intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by lodigame.

To the fullest extent permitted by applicable Philippine law, lodigame, its directors, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the lodigame platform, including but not limited to:

• Loss of funds resulting from gambling activity on the platform.
• Losses arising from technical malfunctions, server downtime, or connectivity issues.
• Losses resulting from unauthorized access to your account due to your failure to maintain credential security.
• Any reliance on information, promotions, or content displayed on the lodigame platform.

lodigame's total aggregate liability to you for any claim arising out of or relating to these Terms or your use of the platform shall not exceed the total amount deposited by you into your lodigame account in the thirty (30) days preceding the event giving rise to the claim.

Nothing in these Terms shall limit lodigame's liability for death or personal injury caused by its negligence, fraud, or any other liability that cannot be excluded or limited under Philippine law.

lodigame collects, processes, and stores your personal data in accordance with our Privacy Policy and the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. By registering on lodigame, you consent to the collection and processing of your personal data as described in our Privacy Policy.

lodigame will not sell your personal data to third parties. Your data may be shared with regulatory authorities (including PAGCOR and the AMLC), payment processors, and identity verification service providers as required for the operation of the platform and compliance with applicable law.

For full details on how lodigame handles your personal information, please review our Privacy Policy.

Termination by You: You may close your lodigame account at any time by contacting customer support. Upon closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to you via your registered payment method, subject to completion of any pending KYC verification.

Termination by lodigame: lodigame reserves the right to suspend or permanently close your account at any time, with or without prior notice, if:

• You have breached any provision of these Terms.
• lodigame is required to do so by law, regulation, or order of a competent authority.
• lodigame reasonably suspects fraudulent, abusive, or illegal activity on your account.
• You have requested self-exclusion under our Responsible Gaming Policy.
• lodigame ceases to operate the platform in the Philippines.

Upon termination for cause, lodigame reserves the right to withhold account balances pending investigation. Where termination is not due to player misconduct, any verified real-money balance will be returned within a reasonable timeframe.

lodigame reserves the right to amend, update, or replace these Terms at any time. When material changes are made, lodigame will notify registered players via email or in-platform notification at least seven (7) days before the changes take effect, where reasonably practicable.

The most current version of these Terms will always be available at lodigame.app/terms-conditions, with the effective date clearly indicated at the top of the document. Your continued use of the lodigame platform after the effective date of any amendment constitutes your acceptance of the revised Terms.

If you do not agree with any amended Terms, you must stop using the platform and close your account before the effective date of the changes.

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, shall first be submitted to lodigame's internal dispute resolution process. Players must contact lodigame customer support and allow a minimum of thirty (30) days for lodigame to investigate and respond before escalating the matter.

If a dispute cannot be resolved through lodigame's internal process, it may be referred to PAGCOR's dispute resolution mechanism or to the appropriate courts of the Philippines having jurisdiction over the matter. You agree to submit to the exclusive jurisdiction of the Philippine courts for the resolution of any dispute not resolved through the above processes.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact the lodigame support team. Our customer support agents are available 24 hours a day, 7 days a week.

You may reach us at the following email address: [email protected]

Please include your registered account username and a clear description of your query or concern to help us assist you as efficiently as possible. For account-specific issues, our team may request identity verification before discussing account details.

For responsible gaming support, including self-exclusion requests, please visit our Responsible Gaming page for dedicated resources and tools.